About us | Herts Air Ambulance

About Herts Air Ambulance

The Herts Air Ambulance, unlike NHS emergency services, is a Charity providing a free life-saving Helicopter Emergency Medical Service (HEMS) for your County. Accidents & illnesses happen and when they do, patients, whatever their age, circumstances or location need specialist treatment fast.

The speed with which our Air Ambulance Doctors & Paramedics can reach a patient, identify and administer processes to slow, halt or even reverse the effects of life threatening injury, is crucial in helping to save the patient and return them to full health. Patients can be airlifted to the most appropriate hospital quickly, maximising the aircrafts unique advantage of speed and versatility when minutes can make all the difference between life and death.

A large proportion of Herts Air Ambulance missions are trauma victims. Trauma is a leading cause of death among children and young adults and a major cause of disability. Our highly skilled teams of Doctors and Paramedics play an integral role in reducing disability and death from Trauma.

It costs over £500,000 every month to keep both helicopters flying and to cover all charitable costs - that’s around £6.5million a year. It is thanks to the generous people of Essex that we can ensure that the service continues to fly into the future.

Our Charity’s Pledge to You

Our vision is to provide the people of Essex and Hertfordshire with the highest quality doctor/paramedic life-saving service, 24/7.

As a Charity, we rely on the generous support of the people and businesses of both counties to keep our life-saving helicopters flying.  That’s why we work hard to ensure the very highest standards of fundraising, to build a strong and sustainable future for our work. 

Essex & Herts Air Ambulance Trust is a member of the Institute of Fundraising, the Fundraising Standards Board, the Gambling Commission and The Lotteries Council. We abide by, and aim to exceed, the code of conduct requirements for each of these organisations, as well as for the Charity Commission for England and Wales.

Our supporters can be reassured that we put their interests at the heart of our fundraising activities. We will not share donor data with third parties or keep donor’s details on file if we have been asked to remove them.

Our actions are guided by our values – passionate in going the extra mile, professional in treating everyone as they would wish to be treated, innovative in driving forward best clinical practice, trustworthy in working openly and honestly and dedicated because we care about the cause, our patients and each other.

Mission statement 

Our aim is to save lives, reduce or prevent disability, or suffering from critical illness and injury, by delivering a first class pre-hospital emergency medical service to the people of Essex, Hertfordshire and surrounding areas. 

Our highly skilled and specially trained Pre-hospital Care Doctors and Critical Care Paramedics work alongside our regional partners using helicopters and rapid response vehicles fitted with state-of-the-art life-saving equipment. Our clinical teams are dispatched by the East of England Ambulance Service Trust.

We are here to assist everyone who lives, works, or is travelling through the region, the service is provided by the Charity free of charge to patients of all ages, from every background and faith, who require the most advanced critical care.